Full Time Call Center Member Service Representative (4 positions)
Provides one or more of the following financial services for members with accuracy and proficiency: Processes deposits to share, share draft certificates, IRA’s and other accounts, disburses check withdrawals, provides wire transfers and western union transfers for members, processes transfers between accounts as requested by members, processes stop payments, micro film copies and check orders. Inputs phone loan applications from membership into lending system. Assists in account reviews resolving any account issues with members. Operates MSR computer to obtain members’ account status and to input information. Opens members’ accounts and keeps existing accounts in current status (i.e. payroll deductions, addresses, ATM/debit card). Corresponds with members through credit union Internet. Follows the credit union procedures in the processing of decedent accounts. Assists members with electronic services. Processes all transactions for members in a professional, courteous manner.
Impressive people skills. Extraordinary communication skills. Windows PC proficiency with the primary focus in MS-Word & MS-Excel. Experience within a financial institution strongly preferred.
Full Time = 40 hour work week including Saturdays
Call Center hours of operation:
7:45AM – 7:00PM Monday – Friday
8:30AM – 2:00PM Saturday
Apply Online -or- Send Your Résumé